Sway Support
Sway support
Install Sway free from the Chrome Web Store
How to install and activate Sway
After installation, refresh any webpages that were already open. Chrome cannot add Sway to a tab that was open before installation. After refreshing, the sensory ball hangs from the upper-right corner on normal webpages.
- Install Sway from the Chrome Web Store.
- Open or return to a normal website.
- Refresh the webpage once.
- Look for the blue ball in the upper-right corner.
- Open Chrome’s extensions menu and pin Sway for quick settings.
I installed Sway, but where is the ball?
First, make sure you are on a normal website. Chrome blocks extensions on the Chrome Web Store, chrome://extensions, the new-tab page and some built-in viewers. Refresh the normal webpage once. If the ball still does not appear, open the Sway toolbar control and confirm that Hanging fidget is enabled.
How do I move the ball?
Grab the ball with a mouse, trackpad or touch. Pull it in any direction and release it to swing. You can also throw it towards an edge to make it bounce.
Can I use a keyboard?
Yes. Tab to focus the sensory ball, then use the arrow keys to push it. Hold Shift for a stronger push. Press Space or Home to reset it.
Why is there no sound?
Sway is silent by default so it can remain unobtrusive during reading, revision and desk work.
Why does it not appear on some pages?
Chrome blocks extensions on protected surfaces such as chrome:// pages, the Chrome Web Store, the new-tab page and some built-in viewers.
Is Sway a medical or therapeutic product?
No. Sway is an everyday sensory tool, not a medical device, treatment or replacement for professional support. Stop using it if it feels distracting or uncomfortable.
Something is not working
Check that Chrome is version 102 or later. Open chrome://extensions, confirm Sway is enabled, then return to a normal website and reload it. If the issue continues, contact Fidgeting Fingers with your Chrome version and a short description of what happened.